Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Race Genie Ace ABN 12 345 678 901 ("Company," "we," "our," or "us") concerning your access to and use of the race-genieace.com website and our Australian real estate tax advisory services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access our website or use our services.

2. Description of Services

Race Genie Ace provides professional tax advisory services specifically related to Australian real estate transactions, including but not limited to:

• Stamp duty optimization and planning
• Capital gains tax strategies and advice
• Investment property tax analysis
• First home buyer tax benefit guidance
• Property depreciation consulting
• General real estate tax education and resources

Our services are provided in accordance with Australian tax laws and professional standards applicable to tax practitioners.

3. Professional Relationship

3.1 Advisory Nature

Our services are advisory in nature. We provide information, analysis, and recommendations based on current Australian tax laws and your specific circumstances. You remain responsible for all final decisions regarding your tax affairs and property transactions.

3.2 Not Legal Advice

Unless explicitly stated otherwise, our services do not constitute legal advice. For legal matters related to property transactions, you should consult with a qualified solicitor or legal practitioner.

3.3 Professional Standards

We operate in accordance with the Tax Practitioners Board regulations and maintain professional indemnity insurance as required by Australian law.

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate, complete, and current information when using our services. You are responsible for updating any information that changes during our professional relationship.

4.2 Compliance with Laws

You agree to comply with all applicable Australian laws and regulations, including tax obligations and reporting requirements.

4.3 Confidentiality

You agree to maintain the confidentiality of any proprietary information, strategies, or methodologies shared during our professional relationship.

4.4 Prohibited Uses

You agree not to:

• Use our services for any unlawful purpose or illegal activity
• Attempt to gain unauthorized access to our systems or data
• Distribute, modify, or create derivative works of our content without permission
• Use our services to compete with or harm our business interests
• Violate any applicable laws or regulations

5. Fees and Payment

5.1 Service Fees

Fees for our services will be clearly communicated before commencement of work. All fees are in Australian dollars and include GST where applicable.

5.2 Payment Terms

Payment terms will be specified in individual service agreements. Generally, payment is due within 30 days of invoice date unless otherwise agreed.

5.3 Refunds

Refund policies vary by service type and will be outlined in specific service agreements. We reserve the right to charge for work completed prior to any cancellation.

6. Intellectual Property

6.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is owned by Race Genie Ace and protected by Australian intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to Australian real estate tax matters.

6.3 Client Materials

You retain ownership of all documents and information you provide to us. We may retain copies for professional record-keeping as required by law.

7. Privacy and Confidentiality

We maintain strict confidentiality regarding all client information in accordance with:

• Professional ethical standards
• Australian Privacy Laws
• Tax Practitioners Board regulations
• Our Privacy Policy (available at race-genieace.com/privacy-policy.html)

8. Disclaimers and Limitations

8.1 No Guarantees

While we strive to provide accurate and current information, we cannot guarantee specific outcomes or results from our advisory services. Tax laws are complex and subject to change.

8.2 Information Currency

Tax laws and regulations change frequently. Information provided on our website or in consultations reflects our understanding at the time of communication but may become outdated.

8.3 Individual Circumstances

All advice is based on information provided and our understanding of your circumstances. Changes in your situation may affect the applicability of our recommendations.

8.4 Third-Party Information

We are not responsible for the accuracy or reliability of information from third-party sources, including government websites or other professional advisors.

9. Limitation of Liability

To the maximum extent permitted by Australian law:

• Our total liability for any claim is limited to the amount of fees paid for the specific service giving rise to the claim
• We are not liable for consequential, indirect, or special damages
• We are not liable for losses arising from your failure to follow our recommendations
• We are not liable for losses due to changes in tax laws or government policy

Nothing in these Terms excludes, restricts, or modifies rights that cannot be excluded under Australian Consumer Law.

10. Website Terms

10.1 Availability

We strive to maintain website availability but do not guarantee uninterrupted access. We may suspend access for maintenance or other operational reasons.

10.2 User Content

If you submit content to our website (such as comments or reviews), you grant us a non-exclusive license to use, modify, and display such content.

10.3 External Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of external websites.

11. Termination

11.1 Termination by You

You may terminate our professional relationship at any time by providing written notice. You remain responsible for fees incurred up to the termination date.

11.2 Termination by Us

We may terminate our services if:

• You breach these Terms or service agreements
• You fail to pay fees when due
• We identify a conflict of interest
• Professional obligations require termination
• We cease providing the relevant services

11.3 Effect of Termination

Upon termination, your right to access our services ceases, but confidentiality obligations continue. We will provide final documentation as required by professional standards.

12. Dispute Resolution

12.1 Initial Resolution

We encourage direct communication to resolve any concerns. Please contact us at [email protected] for formal complaints.

12.2 Professional Standards

As registered tax practitioners, we are subject to the Tax Practitioners Board complaints process for professional conduct matters.

12.3 Legal Disputes

Any legal disputes will be governed by Victorian law and subject to the jurisdiction of Victorian courts.

13. Changes to Terms

We may update these Terms to reflect:

• Changes in applicable laws or regulations
• Updates to our services or business practices
• Professional requirement changes

Updated Terms will be posted on our website with the revision date. Continued use of our services after changes constitutes acceptance of updated Terms.

14. Professional Indemnity

Race Genie Ace maintains professional indemnity insurance appropriate to our services and in accordance with professional requirements. Details of our insurance coverage are available upon request.

15. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms or our services will be subject to the jurisdiction of the courts of Victoria.

16. Contact Information

For questions about these Terms or our services:

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be deemed modified to the extent necessary to make it enforceable while preserving its intent.